![]() ![]() Anybody can dial into this, but not many do. Call it what you want, the X factor, whatever, it is real. We see in professional sports all the time how teams go almost overnight from losing to winning with basically the same roster, but different leadership. This notion is not limited to business enterprises. The opportunity is right under our noses but for some reason it does not enter the consciousness. The role of leadership is to convert that lingering potential into superlative results. Considerable slack naturally exists in organizations to perform at much higher levels. Did we just get incredibly lucky twice in a row? With hindsight and reflection, there are observations worth making that may benefit others.īottom line: There is room up in organizations to boost performance by amping up the pace and intensity. We certainly didn’t think we had stumbled on a silver bullet. As the former CEO of both Data Domain and ServiceNow, two successful tech companies in recent years, I am often confronted with questions: what did you guys do? What is the secret sauce? How did you do it? We never thought of ourselves as that different. ![]()
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